The Need
TechMums is a non-profit organisation dedicated to helping mothers re-enter the workforce by equipping them with essential IT skills. Their courses cover Microsoft Office, email communication, online safety, and job-searching tools, enabling women to build confidence and gain employment.
While the training was highly effective, TechMums faced challenges in issuing certificates to participants:
- Inconsistent certification process – Certificates were created manually using basic templates, leading to inconsistencies in format and branding.
- Time-consuming administration – Staff spent hours generating, emailing, and tracking certificates, reducing their focus on program development.
- Certificates were often delayed or forgotten – Due to limited resources, some participants never received their certificates, impacting their ability to prove their new skills to employers.
- Lack of professional credibility – The certificates, created using Word or Canva, lacked standardisation and verifiable proof of learning, making them less valuable for employers reviewing job applications.
TechMums needed a cost-effective, automated solution to ensure every participant received a professional, consistent, and recognised CPD certificate without adding administrative burden.
How Open CPD Helped
By switching to Open CPD, TechMums transformed its certification process, making it efficient, reliable, and professional.
Through Open CPD, TechMums was able to:
- Issue CPD-certified certificates instantly – Instead of manually designing and emailing certificates, they could now automate the process and provide professional, verifiable credentials.
- Ensure every participant received their certificate – No more delays or forgotten certificates—each graduate automatically received a digital, tamper-proof certificate.
- Improve credibility and consistency – The certificates now had a professional design, featuring learning outcomes, dates, and verification links, making them valuable for employers.
- Reduce admin time – Staff could now focus on training delivery, rather than spending hours managing certificates.
- Enable participants to showcase achievements – The digital certificates could be shared on LinkedIn, helping mothers boost their CVs and stand out in job applications.
By partnering with Open CPD, TechMums has enhanced its training program’s reputation, ensuring that every learner receives the recognition they deserve—in a fast, professional, and reliable way.
